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Saturday, May 24, 2008

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SolutionBase: Enterprise-ready Process Automation with Interleave

Feb 14, 2008 11:53 AM PST
With Interleave, the Linux community has a tracking system as powerful as any Windows offering. And equally as simple to install. And reliable. And user-friendly. Jack Wallen shows how it works.

Do Paid Keyword Ads Jeopardize Organic Search Rankings?

Fri, 02 Mar 2007 17:15:00 -0400

I heard about this from Dan Kimball at ModernBill. Bill Slawski has two interesting posts on Search Engine Land and SEO by the Sea about a just-granted Microsoft patent ("Systems and Methods for Removing Duplicate Search Engine Results").



The patented technology aims to "efficiently locate desired information.... by] removing unnecessary multiple references to a common resource such as redundant URLs as another listed URL". Consequently, any given page of search results would contain a greater number of unique URLs than would otherwise occur without filtering. Bill says this implies the possibility of removing organic search results from pages that already contain paid listings.



Two Search Engine Land readers reported that they've already seen organic rankings drop as a result of buying keyword ads from Yahoo! and Google, respectively. While search engines are understandably eager to maximize keyword ad revenue, Bill says the ideal situation for advertisers is to have a paid result, an organic result AND a Google Onebox result all on the same page.



This reminds me of Business 2.0's "Perfect Online Ad" article, in which Usama Fayyad, the NASA rocket scientist turned Yahoo! researcher, says paid search alone is much, much less effective than multiple forms of exposure. (He was making the case for non-search ads, though, seeing as 95% of our online time is spent on non-search activities.)



In any case, I did a quick Google search for web hosting and found that there's no overlap at all between the paid ads and organic listings on the first page. Even more interestingly, GoDaddy has the #2 Adwords bid (which puts it at the top of page 1), but a #11 organic ranking (top of page 2). HostGator, on the other hand, has a lower bid that puts its ad on page 2 - but its organic ranking is #9 (bottom of page 1). Coincidence? Or filtering? What do you think?





Trust Level Control: Showing Customers Some TLC

Mon, 03 Jan 2005 00:00:00 EST
The hard truth about Service Level Agreements is that many service providers offer them with little or no consideration of whether their provisions can be met. Companies serious about establishing customer trust need to deliver on their promises.




Yahoo Launches Unlimited Hosting

Wed, 06 Feb 2008 00:00:00 EST
February 6, 2008 -- ( <http://www.thewhir.com> WEB HOST INDUSTRY REVIEW) -- Yahoo! Small Business announced on Wednesday it is offering what it has termed the Web hosting industry's first unlimited service plan.




Go to Hostican.com

theWHIR attends Parallels Summit 2008

Thu, 15 May 2008 23:28:00 -0500

May 19th and 20th is the highly anticipated Parallels Summit 2008. The 2008 event will focus on SaaS, Hosting, Virtualization, Automation and Green Computing. theWHIR team along with WHIR TV will be present and we are pleased to be sponsoring the Networking Lounge. A spacious and inviting networking space complete with wireless internet access and refreshments.



It is our pleasure to help facilitate important connections in the WHIR Networking Lounge and we hope to create the perfect environment for such connections. Feel free to reach out to theWHIR team as you visit the lounge, we will have our May Green Issue of WHIR Magazine on hand.



You will also have a chance to win 1 of 2 8GB iPod Nano's that we will give away on each day of the event, in celebration of our 8th Year of Excellence. Stop by our table located in the WHIR Networking Lounge and leave your business card for a chance to win.



We look forward to seeing you bright and early Monday morning in Washington, DC. If you have not yet registered for the event you can do so here.





ABC's of Getting a Site Online

Sun, 03 Sep 2006 05:10:07 -0400

Getting a Site Online



Getting a Site Online - WebsiteMaven.comGetting a site online can seem difficult, conceptually, if you've never attempted it before. The following list is provided as a general step-by-step guide for getting a site online.


a. Determine your website needs. Is this a personal website, a business website, will you be streaming media, etc. Capture your requirements before you proceed with choosing products so you can buy the products and services that best meet your needs.


b. Choose a Site Concept. You should research your market, determine best keywords to use, what your site is going to say, and start mapping out content. You should not pick a domain name or start building pages until you've nailed down a solid concept. Read more in the site sell section about how to build a content based website. This is the most important step of getting a successful site online. Don't come up with the plan after you already are down the road a bit and have to make major course corrections.

read more



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I've been with hostgator since around August of 2004. I signed up with a
reseller account to use as hosting for both myself and clients. My problems
began about a year ago with them, sometime in February or March of 2005 when one
of my sites was getting too much traffic. Now, I'm no fool. I understand that
shared hosting oversells and anyone who uses too many resources, even if still
within their quota, gets kicked off. What really shocked me, though, was no
warning. Not even emailing me after they had done it. Nothing, nada. I found out
by a member of the site that was suspended, someone I didn't even know, tracking
down my phone number and calling me.



I went to a dedicated server after that, but I kept my hostgator account for the
sites that were already hosted on it - about three client sites, as well as this
site right here.



Two days ago I come to post a blog and hmm, I get the suspended page. That's
weird. I check my email - no notices there. I log into their billing system -
nope, account not past due. What the heck? So I go to their online support chat
and ask them what's going on. I'm informed that I haven't paid my invoice. What
invoice? I have no invoice. I check my bank and I see that I in fact have not
paid them since January. But man, I could've swore I put it on automatic pay.
And hey, if there's no invoice, how can I pay anyway?! Isn't this a problem on
their end? They tell me I need to email sales.



Okay... so I email sales. 12 hours later, they email me back and inform me I
have an invoice, charging me all the way back to October. Uhhh? I KNOW I paid in
January, I have it in my bank statement. I check their billing system, and they
don't even have a backlog of that payment. Something really funky is going on
now. Their system is screwed up, but no matter who I talk to (and oh, I've
talked to everyone) nobody seems to know what's going on. Sales doesn't talk to
support, online support doesn't talk to phone support, so who the hell knows.



Strangely enough, while on the phone with a support guy who informed me I just
need to pay the invoice and then dispute it afterwards, I received an email from
a different support person that my account had been reactivated, and thank you
for the payment. Whaaat? Uh, whatever. At this point I'm just going to take what
I can get and run. Now I at least have backups of all my sites and am moving
them.



It's just astounding how bad a service this has been. I even posted on their
forums about it, in their "Customer Review" section, and it gets MOVED to
another section because I can't post a bad customer review simply because I
haven't paid. HELLO. I WANT TO PAY, JUST NOT MORE THAN I OWE. I NEED AN INVOICE.



Other problems I've had? Well, let's see. About a week ago my sites reverted
back a day and I could get no explanation on why. I had JUST looked at my access
logs the day before, happy about a new site that was already getting hits, and
the next day - logs are back to a day before. Weird. I contact online support
(bad idea, since it's always horrible support) and they have no idea. I guess I
imagined things?



UPDATE 4-20-07: Well, they finally just simply decided to take their bogus bonus
from my credit card that was filed with them, despite the fact that it's
incorrect, I didn't approve of the payment, or anything else. I've never seen
such bad service, support in my life. I can't even be bothered to dispute it
it's just so amazingly horrible.



UPDATE 10-18-07: I'm still with them, why? I don't know - so lazy when it comes
to my own websites. Anyway, so a couple days ago I notice my "main" reseller
account, the site is completely missing. Email is no longer working. I log into
Cpanel to see that it appears my whole site has disappeared. Cute!



Click Here to go to hostican website.


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