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Savvis Global IT Utility Platform

Sun, 13 Mar 2005 00:00:00 EST
With a 10-year history of delivering highly available IT systems to businesses, SAVVIS has staked a leadership position in the utility computing market with its end-to-end global IT utility platform.

Media Buying and Planning -- Above All Else, Have the End in Mind

Tue, 03 Jun 2008 18:55:00 -0500

Going back to the second leg of your marketing stool -- tactics -- I want to talk here a bit about your media buying and planning. If you decide that a paid campaign, whether it be pay-per-click, ads in trade magazines, radio, television -- anything that costs you more than your time (article marketing and networking on social websites and forums are examples) -- you’ll need to get a clear view of your budget. More importantly, you'll want to get a clear vision of who your target market is and where they hang out.

Yet there’s a third step in creating your vision. This may the most important of all. You'll want to decide the what of your campaign, your objective. That is, do you want people to buy right now, today, this minute? Or are you looking at raising brand awareness. The first will result in a shorter, more intense media buying plan. The second takes a long-term view and you should expect that results may not come quickly and this must be factored into renewal decisions that are solely based on ROI calculations.

As a web hosting company, your target market is a relatively narrow niche. So you'll probably want to stay away from buying spots in such media as radio, television, general interest magazines, untargeted online banner networks, etc. Instead, you should focus your media buys to trade websites/publications. This is good news for several reasons: 1) keeping your media buying targeted will keep your advertising costs relatively low and 2) you’ll find relatively quickly if your ad campaign is working. You’ll be able to track your results easily and you’ll see soon enough if one media buy brings you better results than another.

For my next post, I'll talk about what you need to do before you purchase even one banner ad.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!
� Mitch Keeler - like this? visit Mitchelaneous.com | FirefoxFacts.com | WebHostingShow.com

In the coming days I’ll be sharing more web hosting and

marketing news with you. Stay well and have a great

weekend!

Thinking of registering a domain with the hot keywords “web hosting?” Sure you are. I can read your mind. Well, I was bored today and thought I’d search and see what web hosting domains were available. So, to start my quest, I visited Godaddy and typed in webhosting .com into the search…

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Check the markup (HTML, XHTML, …) of Web documents:
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Wouldn't It Be Great If There Were a ModernBill/StatCounter Mashup?

Mon, 19 Mar 2007 19:57:00 -0400

Over the past decade, I've bought and sold many millions worth of online ads. When I ran ISPcheck, I had no real answer for prospective advertisers who wanted to know what results my customers were able to achieve. And when I became responsible for RackShack/EV1's ad buys, I found that there was no easy way to measure ROI.

All I wanted to know at the time was how many visitors from TopHosts versus TheWHIR signed up. But as I've subsequently learned from Ted Smith at Peer 1, I should have been tracking customers throughout their lifecycle. If my cost per sale from Site A is 20% less than Site B, but the average account gets canceled 50% sooner, B would be a better long term investment.

A couple of weeks ago I convinced Ben Gabler at HostNine to install StatCounter, the better to look up new customers and find out where they came from, and which parts of HostNine's website they visited before deciding to sign up. (I've also used Clicktracks and Google Analytics, which provide aggregated data on visitor behavior, but don't allow you to drill down to each visitor's click path.) It just occur to me that it'd be very cool if this functionality were built into ModernBill.

Imagine being able to generate sales reports that tabulate order amounts against referring sources? Or pinpoint content on your site that's most-viewed by your most profitable new customers? Better yet, what if you could instantly compute the lifetime ROI from those $20 Google Adwords bids? Wouldn't you like to know if customers who clicked on your "cPanel hosting" ad stick around 3x longer than those who came through "cheap hosting"?

HostNine already gives all of its resellers free ModernBill licenses, and being able to automate signup/provisioning is awesome. But what if every $19.95 hosting plan came with a business intelligence system that delivers up-to-the-minute knowledge on what website copy and ad venues work? Wouldn't that be something?

AND, what if ModernBill could collect and publish aggregate, industry-wide data on how profitable TopHost-referred customers are, relative to those who came through TheWHIR? Having been on both sides of the table, I think that would really help both ad salespeople and media buyers.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!
� Mitch Keeler - like this? visit Mitchelaneous.com | FirefoxFacts.com | WebHostingShow.com

SnapNames, Register.com Renew Deal

Thu, 05 Jun 2008 00:00:00 +0000
SnapNames, an Oversee domain name aftermarket subsidiary, and domain registrar Register.com announced on Thursday that they have renewed their exclusive agreement.

Featured the hosting company Items



I've been with hostgator since around August of 2004. I signed up with a
reseller account to use as hosting for both myself and clients. My problems
began about a year ago with them, sometime in February or March of 2005 when one
of my sites was getting too much traffic. Now, I'm no fool. I understand that
shared hosting oversells and anyone who uses too many resources, even if still
within their quota, gets kicked off. What really shocked me, though, was no
warning. Not even emailing me after they had done it. Nothing, nada. I found out
by a member of the site that was suspended, someone I didn't even know, tracking
down my phone number and calling me.



I went to a dedicated server after that, but I kept my hostgator account for the
sites that were already hosted on it - about three client sites, as well as this
site right here.



Two days ago I come to post a blog and hmm, I get the suspended page. That's
weird. I check my email - no notices there. I log into their billing system -
nope, account not past due. What the heck? So I go to their online support chat
and ask them what's going on. I'm informed that I haven't paid my invoice. What
invoice? I have no invoice. I check my bank and I see that I in fact have not
paid them since January. But man, I could've swore I put it on automatic pay.
And hey, if there's no invoice, how can I pay anyway?! Isn't this a problem on
their end? They tell me I need to email sales.



Okay... so I email sales. 12 hours later, they email me back and inform me I
have an invoice, charging me all the way back to October. Uhhh? I KNOW I paid in
January, I have it in my bank statement. I check their billing system, and they
don't even have a backlog of that payment. Something really funky is going on
now. Their system is screwed up, but no matter who I talk to (and oh, I've
talked to everyone) nobody seems to know what's going on. Sales doesn't talk to
support, online support doesn't talk to phone support, so who the hell knows.



Strangely enough, while on the phone with a support guy who informed me I just
need to pay the invoice and then dispute it afterwards, I received an email from
a different support person that my account had been reactivated, and thank you
for the payment. Whaaat? Uh, whatever. At this point I'm just going to take what
I can get and run. Now I at least have backups of all my sites and am moving
them.



It's just astounding how bad a service this has been. I even posted on their
forums about it, in their "Customer Review" section, and it gets MOVED to
another section because I can't post a bad customer review simply because I
haven't paid. HELLO. I WANT TO PAY, JUST NOT MORE THAN I OWE. I NEED AN INVOICE.



Other problems I've had? Well, let's see. About a week ago my sites reverted
back a day and I could get no explanation on why. I had JUST looked at my access
logs the day before, happy about a new site that was already getting hits, and
the next day - logs are back to a day before. Weird. I contact online support
(bad idea, since it's always horrible support) and they have no idea. I guess I
imagined things?



UPDATE 4-20-07: Well, they finally just simply decided to take their bogus bonus
from my credit card that was filed with them, despite the fact that it's
incorrect, I didn't approve of the payment, or anything else. I've never seen
such bad service, support in my life. I can't even be bothered to dispute it
it's just so amazingly horrible.



UPDATE 10-18-07: I'm still with them, why? I don't know - so lazy when it comes
to my own websites. Anyway, so a couple days ago I notice my "main" reseller
account, the site is completely missing. Email is no longer working. I log into
Cpanel to see that it appears my whole site has disappeared. Cute!



Click Here to go to hostican website.


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SEO: Free Google Sitemap Generator

Tue, 11 Mar 2008 08:56:36 +0000
If you are using Joomla or Wordpress, you can find component or plugins to generate your own sitemap. But if you are not, you still can get your sitemap. Visit this web to generate your own sitemap:
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CommentMarch 16, 2008, Bali Web Design write: Selamat buat dapur hosting yang telah berpartisipasi dalam ...]

“This is going to make web hosting easy for our clients. The RVSitebuilder adds additional value to our already feature-rich web hosting plans. We are excited to be able to deliver this added benefit to our growing customer base”, explained RSHosting’s Sales and Marketing Director, Mr. Sean Collar.

Chesterbrook, Pennsylvania - (Cheap Web Hosting Directory) - June 2, 2008 - Webhosting company, and subsidiary of United Internet, 1 and 1 Internet, has revealed extensive growth in the number of .ORG domain names registered by its customers worldwide.

WebHostingPad

Tue, 12 Feb 2008 14:35:21 +0000
At Web Hosting Pad, we are very confident in our products and services. We provide a fast, reliable and comprehensive service that we believe you will be completely satisfied with. Webhostingpad.com a divison of Omnis networks, was formed in 2005 with a team of very successful and proven industry veterans, intent on delivering the best ...]

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I've been with hostican for 6 months now with 99.99% uptime which is tracked by
three 3rd party monitoring systems at 5 minute intervals.



The support is excellent. I've called at all hours including 3am to get a live
person. NONE of their support is outsourced and I have not had to wait more than
60 seconds on hold to get a real, live, not outsourced person to help me.



They use cpanel 11 and are quick about updates. Everything is smooth. website
speed is super fast and i've used 500GB of the 2500GB bandwidth plan with NO
PROBLEMS AT ALL. I've also used 15gb of space. The server remains fast, speedy,
no downtime, and great support.



100% A+ for hostican from me. I do not hesitate to recommend hostican to any one
who needs a host.



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CSS Validator

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Check Cascading Style Sheets (CSS) and (X)HTML documents with style sheets:
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Parallels Hosting Summit 2008 Video Feedback

Wed, 28 May 2008 22:30:00 -0500

WHIRtv was on location in Washington, DC last week covering Parallel's third annual hosting summit, which, we've been told, had the largest attendance yet.

We chatted with a number of different companies while at the event, which we will be posting in the following weeks, as well as with the ever-opinionated industry leader Serguei Beloussov, CEO of Parallels. Stay tuned for that later this week.

In the meantime, here's a look at what some of the exhibitors and attendees thought of this year's Parallel's Hosting Summit and the value they found in attending this annual event.

Hosting Solution To The Advanced User

Mon, 26 May 2008 18:21:36 +0000
The average Joe using the internet today know little about scripting languages, web clients, servers, HTTP and other knowledge which the web has been built on. What might seem like basic know-how required in order to enjoy the World Wide Web.
Due to this reality the evolution of the internet has been adapted to ...]

Featured web site development companies Items



hostgator is a privately owned company that was founded in the year 2002. Host
gator provides reseller web hosting and shared hosting solutions. The website is
instrumental in offering its services to over 400,000 websites on their shared
and reseller plans. It is a leading provider of reseller accounts and boasts of
over 10,000 resellers who have chosen hostgator to provide the network, servers,
and support required to launch a hosting business. The company seemingly holds a
high rung and is well regarded in the web hosting community.



Host Gator



The company commenced its operation in 2002 and uses the Planet data center in
Dallas Texas. Their servers are dual Xeons with 4GB memory and IDE Raid hard
drives.

hostgator offers the following types of web hosting plans :



� Shared

� Reseller

� Dedicated



Shared Plans:

Customers have a many options to choose from under this plan and it comes with
the Cpanel control panel. Quality services and support is offered 24/7 via
phone, live chat, and an email ticket system. All their plans offer unlimited
domain names (except hatchling) as well as a lot of bandwidth and disk space.
Below are the options or plan categories available under this plan:



1. Hatchling:

Under this plan category, 50 GB of disk space and 200 GB of bandwidth is
offered. Other services include 20 sub domains, 20 FTP accounts, 20 POP3
accounts and 1 domain is also allowed. This service is priced at $6.95 a month;
that is charged annually.



2. Baby:

This plan category offers 100 GB of disk space and 1000 GB of bandwidth.
Moreover, it offers unlimited domains, sub domains, FTP accounts and POP3
accounts. This service is priced at $9.95 a month.



3. Swamp:

Under this category, customers get an access to 200 GB of disk space and 2000 GB
of bandwidth. The plan offers unlimited domains, sub domains, FTP accounts and
POP3 accounts. This service is priced at $14.95 per month.



4. Semi-Dedicated:

This plan category offers 25 GB of disk space and 500 GB of bandwidth. The plan
offers unlimited domains, sub domains, FTP accounts and POP3 accounts. This
service is priced at $74.95 per month.



Reseller Plans:

hostgator�s reseller hosting plans come with the Cpanel (your customers or
endusers control panel) and WHM (reseller control panels to create Cpanels for
your customers or end users) control panels. hostgator resellers have the
flexibility to host unlimited sites. Quality services and support is offered
24/7 via phone, live chat, and an email ticket system. Besides offering
unlimited domain names; the reseller account also offers free domain registry
account (eNom domain reseller account), free hosting templates, a billing
program, and much more. Below are the options or plan categories available under
this plan:



1. Aluminum Reseller Plan:

Under this plan category, 12 GB of disk space and 125 GB of bandwidth is
provided. The plan offers unlimited domains, sub domains, FTP accounts and POP3
accounts. This service is priced at $24.95 per month.



2. Copper Reseller Plan:

The copper reseller plan offers its customers 20 GB of disk space and 175 GB of
bandwidth. The plan offers unlimited domains, sub domains, FTP accounts and POP3
accounts. This service is priced at $34.95 per month.



3. Silver Reseller Plan:

30 GB of disk space and 250 GB of bandwidth is offered under this particular
plan. The copper reseller plan offers its customers 20 GB of disk space and 175
GB of bandwidth. The plan offers unlimited domains, sub domains, FTP accounts
and POP3 accounts. This service is priced at $49.95 per month.



4. Gold Reseller Plan:

40 GB of disk space and 300 GB of bandwidth is offered under this plan category.
The plan offers unlimited domains, sub domains, FTP accounts and POP3 accounts.
This service is priced at $74.95 per month.



5. Diamond Reseller Plan:

50 GB of disk space and 350 GB of bandwidth is offered under this plan category.
The plan offers unlimited domains, sub domains, FTP accounts and POP3 accounts.
This service is priced at $99.95 per month.



Dedicated Plans:

The plan includes complete server management as well as a control panel with
every server. The best part of a dedicated server is that you can customize it
to suit your requirements and get the most out of the plan. Moreover, you get to
choose which operating system you want to run which include Red Hat Linux 9.0,
RHEL3, RHEL4, CentOS, or FreeBSD. Any aspect can also be upgraded such as memory
or disk drives. Below are the options or plan categories available under this
plan:



1. Basic Dedicated Plan:

There are no set up charges for this plan category and the processor provided is
Pentium 4, 2.8 GHz. The plan offers a bandwidth of 1500 GB and a hard drive of
80 GB, SATA. Upto 5 IP addresses are allowed and the plan offers unlimited
domains, sub domains, FTP accounts and POP3 accounts. This service is priced at
$174 per month.



2. Standard Dedicated Plan:

There are no set up charges for this plan category and the processor provided is
a Dual Xeon 2.4. The plan offers a bandwidth of 2500 GB and a hard drive of
2�80gb SATA. Upto 5 IP addresses are allowed and the plan offers unlimited
domains, sub domains, FTP accounts and POP3 accounts. This service is priced at
$219 per month.



3. Elite Dedicated Plan:

There are no set up charges for this plan category and the processor provided is
Dual Xeon 2.8. The plan offers a bandwidth of 2500 GB and a hard drive of 2�73gb
SCSI. Upto 5 IP addresses are allowed and the plan offers unlimited domains, sub
domains, FTP accounts and POP3 accounts. This service is priced at $279 per
month.



4. Pro Dedicated Plan:

There are no set up charges for this plan category and the processor provided is
Dual-Core 3060 Conroe. The plan offers a bandwidth of 2500 GB and a hard drive
of 4�500gb SATA II RAID10. Upto 5 IP addresses are allowed and the plan offers
unlimited domains, sub domains, FTP accounts and POP3 accounts. This service is
priced at $374 per month.



Click Here to go to hostican website.


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Moved from Web24 to Linode

Fri, 02 May 2008 16:28:28 +1000

(Note: This is a review of VPS hosting services provided by Web24 and Linode, and a migration of one of my sites from one to the other at the end of March 2008.)

Web24 — Virtuozzo VPS in Australia

Back in early this year I talked about writing a review on Web24.com.au, which I used to replace a VPS I got from GPLHost, which I terminated last December as I was using too much bandwidth (and was too cheap to pay :) The VPS I got from Web24 was their Silver package, a Virtuzzo Linux VPS running Ubuntu Linux, with 384MB guaranteed memory, over 6+GB of privvmpages (burstable memory), 50GB/month data transfer, and was located in Fujitsu data centre in Melbourne (see their profile on VPSAU). All these for under AUD$50/month — very affordable for my little sites.

Great Network, Great Uptime, Great Customer Service

Other than the Web24-wide connectivity issue back in February, their network has been rock solid. I am getting around 35ms from my home ADSL2+ to my VPS, and have used 30-40GB a month without issue.

My VPS there also had great uptime. It was up for the entire period — almost 120 days without rebooting. It has certainly demonstrated the stability of Virtuozzo. Hardware wise Web24 was using a 2.4Ghz Xeon with 4x physical core and 8GB of physical memory. However, cpulimit of my VPS has been set to 160% so I can only use around 960Mhz of each CPU core (and 4 cores at the same time), which is not bad at all. Web applications are rarely constrained by CPU power anyway.

Customer service wise — top notch, all the way from pre-sale to support. I have sent in a few support tickets and all of them have been answered in timely manner. GPLHost still has a better service though in my opinion because they are not only solving your problems, reporting back their progress, but also following up after the issues have been resolved.

Then There was Performance Issue

The main reason I am moving away from Web24 is performance, or lack of it. As I have said previously that the server CPUs have more than enough power, but my website over there has suffered much degraded performance throughout February and March, due to large amount of I/O wait.

First of all, what am I hosting there? A small-medium sized Drupal-based community site with around 5,000-7,000 visits per day, 800+k page views and 7.5 million hits per month. Lots of customisation and optimisation, and lots of fragment caching. Lighty on the front-end with 5x PHP+xcache/FastCGI processes (which is more than enough). MySQL 5 with a fat key buffer and query_cache_size to optimise on read requests. I am also trying to stay way below the memory limitation just to be on the safe side. In fact I usually use no more than 200MB under privvmpages. And I thought I was safe.

Not really.

Unfortunately I am not able to reproduce all the communications between Web24 support and myself (as I have a bad habit of deleting old emails), but most support issues I raised were performance related.

Swapping Swapping and Constantly Swapping

20 December 2007 evening, my VPS suddenly stopped responding. Yes it still responded to ICMP pings. Yes you can still connect to port 80, but PHP/FastCGI backend won’t load. SSH in took forever, and once I was in I checked the loadavg it went skyrocket. Type in free -m and I was shocked to discover that all the swap space has been exhausted. free, buffers and cached are all on single digit. Note that on Virtuozzo 3 UBC this is from meminfo of the host server, and has nothing to do with my own VPS. The host server was breathlessly swapping to cope with memory shortage. I cannot remember how long it lasted but it did resolve itself at the end, probably with OOM and some process slaughtering. It wasn’t pretty.

So in the middle of my panicking, I fired a support request. It was escalated and a few hours later someone responded saying it was a CPU issue rather than memory issue, and was caused by someone else’s VPS getting compromised. The swap space on the host server then got increased from 2GB to 12GB. I was trying to argue that it WAS a memory/swapping issue, and my processes cannot get enough CPU time because everyone was busy paging in and out! Nope. Web24 denied about it. The problem was with the CPU they said, which was definitely not what vmstat told me.

I/O Wait Issue Got Worse

Performance irregularity continued, and got worse around February and March. During peak hours (which for my site is 9am-11pm AEST), the 15-minute load average might go up to 4-5 for a period of 5-10 minutes every now and then, and my site would completely stall. 15-minute load average doesn’t drop back down below 0.5 during peak hours, and simple commands line ls feels sluggish — a sure sign of I/O wait issue. Swap usage on the host server has been ranging from 4GB-6GB (out of 12GB total swap space), and sometimes some of my key processes got swapped out even though I am only using half the guaranteed memory.

So I posted this question at WebHostingTalk (without mentioning who the provider was), and asked for opinions.

The question I would like to ask is — is it possible to pin-point why the VPS is slow? My apps are obviously not CPU bounded, and as iostat is not really working in Virtuozzo I cannot tell whether it is IO-bounded inside my VPS either. Is it possible to find out whether it is due to excessive paging on the physical server, so I can go to my provider and say, “hey you are overselling and you should not pack that many VE into a physical server”.

And the responses I’ve got:

… when a VPS node is using ANY swap at all that’s your first warning sign that the server is being pushed to its extremes.
— seankoons at Zone.net

My take: It’s vastly oversold…
— TheWiseOne at TekTonic

If 5GB of SWAP is being used, I’d say they are overselling…
— devonblzx at Reseller3k

Well. I guess I got te message. Despite claims that “We do not overcommit on our VPS infrastructure”, looks like Web24 has just jammed too many people onto that host node. Or maybe my hypothesis with UBC-based VPS hosting is true — by providing 6+GB of burstable memory, you are basically inviting everyone to use as much as they want, and OOM won’t kick in until swap space has been exhausted — which would be probably too late. In that case they might not be overselling if they calculated with the amount of guaranteed memory, but poor UBC settings can still make you look bad. Not that I am going to be hosted with another UBC-based VPS provider anyway.

Moved to Linode

As traffic to my website has also been slowly growing, I was facing two choices — move up to the next plan, or move elsewhere (again). With the performance issues at Web24, I do not think moving up to the 512MB guaranteed plan will do any wonder. AUD$50/month is all I am willing to pay anyway, which means I won’t be able to find any virtual servers in Australia that will fit in my budget. With over 85% of traffic coming from Down Under, it makes sense to also host my site in Australia. But when budget becomes a constraint — well I guess I can live with a bit of latency.

As I still kept a Xen VPS at Linode after my review in January (yes, I actually became a customer), it is at Fremont CA which is “close enough” to Australia for me, I decided to make a migration from Web24 to Linode at the end of March.

So one evening I changed the DNS TTL to 15 minutes, put up a maintenance notice on my website, copy all the files across (which was less than 200MB), set everything up at Linode, make sure everything works, and update the DNS records to let them propagate. The next morning — traffic as usual, and everything “just works”. You do feel the lag typing inside a SSH session, but you cannot actually tell much difference with page serving. I guess the poor performance at Web24 sort of cancels out the benefit of low latency.

My community site has now been running for a month now at Linode and the performance has been great. In April it has been 8,000+ visitors/day and used around 62GB of data. Linode Platform Manager shows 4% of average CPU utilisation last month, and my Linode 360 uses little swap and always has 200+MB of (free + buffers + cached). 15 minute loadavg rarely goes above 0.1… 200GB/month of data transfer means it will probably last me a while.

Verdict

A few concluding points:

• Don’t always believe what the support says. Gather your own evidence. Even a vmstat dump can point out roughly where the bottleneck is.





• Xen >> Virtuozzo. Yes I know Matt is advertising here, but personally I still much prefer Xen than Virtuozzo. At least you get a virtualised block device where iostat can tell you how much I/O you are doing.




• 
  

  When you have high load on a Virtuozzo/OpenVZ VPS, adding more memory have no value by itself (despite many have suggested this at WHT). If you are CPU-bound (not likely) — check whether there’s a cpulimit on your VPS and ask your provider to remove it. If you are IO-bound (very likely), then you can go and get more memory PLUS implement aggressive caching throughout the stack so hopefully there is less load on the database, if you are the trouble maker.

  
  
  

  If you are not the one causing the problem, or maybe optimisation is not your cup of tea, then prepare to jump ship.

  
  




• Oversold VPS exists.

LetsHost Company Blog

Wed, 05 Mar 2008 10:46:50 -0600
Official blog of Letshost.ie. LetsHost is an Irish web hosting company offering domian registration and web hosting services.

UK Windows VPS

Mon, 19 Mar 2007 21:19:11 +0000
Greetings!
At some point in April we hope to announce our new Windows VPS hosting to add to our portfolio of linux VPS. We hope that Windows VPS sales will be as sucessful as the Linux.
A date has not yet been confirmed nor any specifications set. These will become available nearer the time.
Pricing is also unknown.

www.hosticanreview.org is hostican review website hosted with hostican web hosting. This hostican review site had been running for the pass 10 months, and reviewing almost every aspect of hostican hosting. You can find various performance and uptime report at this review blog.

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